Join Ryan Birbeck, Broker and Client Development Director, and Kelly Whittington, Director of Commercial Lines Claims, in the second installment of Aviva's updates. They delve into the current landscape of claims, discussing challenges, such as inflation and service delivery, while outlining Aviva's strategic initiatives for 2024. Discover how Aviva is addressing concerns, investing in service improvements, expanding repair networks, and introducing innovative changes to enhance the overall experience for brokers and customers. Stay tuned for a glimpse into the evolving landscape and a clear plan to navigate the future together.