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AutoRek - Piers Williams, Global Insurance & Jenna Hylton, Group Head of Finance Operations

Our host Rory Palmer is joined by Piers Williams, Global Insurance Sales Manager, AutoRek, and Jenna Hylton, Group Head of Finance Operations, Clear Group to discuss AutoRek, automation, and credit control.

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As the UK’s leading Commercial Insurer, we pride ourselves on understanding what customers need. Our approach is to bring the relevant expertise to build the right insurance solutions for UK business whether they are starting-up or growing to established large corporates, to provide the right level of protection, prevent losses and manage claims with professionalism and diligence. Our purpose is to provide you with the right propositions to allow you to trade with Aviva more efficiently, offering greater choice and flexibility and provide you with a competitive edge to win more with Aviva. Our commercial lines products offer clear, fair and comprehensive cover to provide valuable protection for your customers should the worst happen. We have a wide range of products available, from Commercial Combined to Computers, Management Liability to Minifleet and Professional Indemnity to Property Owners. These can be traded either online or through our regional underwriters. Through our online trading platform Fast Trade and through i-market, you have access to a wealth of packaged options for property, BI, liability and legal protection for sectors such as retail, leisure and construction. Where your clients’ needs are more complex and don’t fit our online criteria, our local regional teams can help create more flexible, tailored solutions. Whether you’re placing business online or through our regional underwriters you’ll also have access to expert Risk Management and support helplines for key business concerns such as legal matters, tax, and staff welfare. All under-pinned by our award-winning claims service.

From the 1st February 2018 we have been providing a range of services to help FSB Members future-proof their business by providing good quality insurance services alongside useful auxiliary services. The FSB is woven into the very fabric of our business and we intend to provide the very best service that we can to you, the members. The new FSB Insurance Service (or FSBIS for short) was created by the FSB, for FSB Members. At the heart of our new offering are the three key principles of delivering good advice, quality products and good value insurance services. We have both, as individuals, had long associations with the FSB and understand the pressures you’re under on a daily basis as a small business owner, and want to help you ensure the long-lasting success of your business. David Perry (FSB Member since 1993) and Tim Lazenby (FSB Member since 1994).

Since 1912, we've grown our organization into the sixth largest global property and casualty insurer - based on 2020 gross written premium - by maintaining our commitment to the belief that progress happens when people feel secure. At Liberty Mutual Insurance we work hard every day to support our customers and our people, so they can protect their families, build their businesses and invest in their futures. We are headquartered in Boston, but our people, our customers and our reach span the globe. So to better serve our global customers and employees, we are organized into three business units: Personal Insurance Lines Delivers personal insurance products for home, auto and property-casualty through the Liberty Mutual and Safeco™ brands. It is made up of three regions: U.S., East, and West. And includes small business insurance. Learn More Commercial Insurance Lines Represents Liberty Mutual’s global mid-to-large-size commercial and specialty insurance, surety and reinsurance operations. It consists of National Insurance, North America Specialty, Liberty Specialty and Global Surety. Learn More Liberty Mutual Investments (LMI) This group manages Liberty Mutual Insurance Group’s globally invested financial assets. LMI is a critical component of Liberty Mutual’s strategy, with a mission to deploy and create capital on a sustainable basis.

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