Beyond the Bottom Line: How Values and Tech Drive Real Leadership with Donna Scully, Carpenters Group | Close Up
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Learning: Unstructured
Scaling a top-tier claims and legal business requires more than expanding headcount or opening new offices, it demands embedding core values like diversity, inclusion, and client partnership into the company’s DNA. Facing industry reforms and AI disruption, Donna Scully leverages technology to empower human service rather than displace it, proving that authentic cultural stewardship makes "doing good" a sustainable business strategy instead of a tick-box exercise.
