Why Insurance Matters More Than Ever: A Deep-Dive with The ABI | MGAA Conversations

In this episode of MGAA Conversations, MGAA CEO Mike Keating sits down with Hannah Gurga, Director General of the Association of British Insurers (ABI), for a wide‑ranging discussion on the state of the UK insurance market in 2025. The conversation covers the sector’s resilience amid extreme weather events and rising cyber incidents, the impact of regulatory cost pressures, changes stemming from the latest Government Budget, and the critical need to improve claims handling. They also explore the future of talent within the industry and how the market must adapt to attract and retain the next generation. Hannah also highlights a number of ABI initiatives focused on strengthening the sector, including those aimed at improving diversity, skills development, and leadership opportunities. She discusses how these programmes support insurers and MGAs alike, emphasising the added value MGAs gain from being part of the wider ABI ecosystem.