AI in MGA Underwriting and Claims: How Data, Automation and Efficiency Win | MGAA Conversations
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Learning: Unstructured
Margins are under pressure and investor patience is wearing thin, so where are MGAs finding advantage? Gavin Lillywhite of Xceedance outlines why tightening operations, reducing leakage in claims, and embedding agentic AI capabilities matters more than ever. Drawing on lessons from both underwriting and claims, he reveals a model for incremental transformation designed to weather softer cycles and enhance customer experience.
