In the latest episode of MGAA Conversations, we’re joined by Gary Humphreys, co-founder and Group Chief Underwriting Director at Markerstudy Group. With Markerstudy’s recently approved merger with Atlanta and a successful year of M&A activity, Gary shares his insights into integration, innovation, and the evolving challenges facing the insurance industry.
Integration and the Path to Unity
Gary describes the ongoing process of bringing Markerstudy and Atlanta together. Integration goes beyond systems and data—it’s about creating a cohesive culture and seamless customer journey. By unifying their approach, the group aims to deliver better service and drive innovation.
Reflecting on the personal lines market, Gary highlights its stabilisation after a turbulent 2022–23. He sees a more competitive and healthy market emerging, with MGAs taking on an increasingly vital role, particularly in specialty areas where they excel in agility and precision.
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