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08:56
Using Benchmarks to identify industry winners
Insurance DataLab co-founders Matt Scott and Dan King look at how data and benchmarks can be used to track and compare the performance of brokers, MGAs and insurers. Points covered: Is Ebitda the best measure of broker performance? How does customer satisfaction improve underwriting results? Where is demand for industry rankings coming from?
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38:25
Data in Insurance Panel: How can the insurance industry use data to better serve businesses?
In this panel discussion, experts discuss how data can be used more effectively in insurance. They look at data management, using data for cross-selling and identifying who is responsible for data collection and management. Mark Mcllquham, President of UK Retail, Acrisure International Jason Chambers, Head of Underwriting Transformation, Aviva David Perry, Managing Director, FSB Insurance Service Tracey Sharis, Senior Vice President & Manager, Liberty Mutual Insurance
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09:51
How can insurers upgrade their underwriting processes?
Jason Chambers, Head of Underwriting Transformation at Aviva speaks on why the insurance industry needs to transform its underwriting process. Topics covered: How Aviva is updating its digital infrastructure Why the underwriting process needs to be updated Streamlining the underwriting process
