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In January 2022, Sam White fired herself as CEO of Freedom Services Group to replace herself with an organisational psychologist. Six months on, she speaks to Insure TV about the impact of that decision as well as the importance of psychology in insurance. We cover:

• Why psychology is at the heart of business
• How 'playing psychology games' reduces productivity within financial services
• The cultural factors that need to exist for a four-day week to be a success
• Challenging what 'productivity' means in the workplace

Featuring:

• Sam White, Chair of Freedom Services Group and CEO of Stella Insurance

In this update: Dive-In opens its doors for 2022 and NFU Mutual comes out top for customer experience.

In this update: Allstate responds to profit drop, Captives outpace commercial peers and registration opens for the industry’s diversity and inclusion festival.

Register for Dive In at https://diveinfestival.com

Businesswire: Best’s Market Segment Report: U.S. Captive Insurance Stepping In Amid Capacity and Pricing Challenges

Businesswire: Allstate Accelerates Auto Insurance Rate Increases

Black Kite finds cost of data breach averages $15.01m

Security expert William Altman of CyberCube talks through the growth in Russian cyber activity in recent months, why wiper malware is on the rise; the reasons ransomware gangs are steering clear of US critical infrastructure but are targeting German renewables companies; and how big tech is collaborating with US intelligence agencies.

What are the similarities and differences between insuring traditional oil & gas and offshore wind projects? Discussing in this Masterclass are:

• Alex Spencer-Todd, Underwriter, Energy Property Upstream, UK & Lloyd's AXA XL
• Daniel Sim, Associate Director, Renewables Lead, CCi, A Rimkus Company
• Patrick Foss, Partner, Kennedy's Law

Learning outcomes:

1. The challenges facing underwriters when it comes to offshore renewable wind
2. The bottlenecks and growth limitations on offshore renewables projects
3. The importance of WELCAR and Windcar

In this roundtable discussion four experts discuss: Net zero and the various components, pensions and measuring climate change risk. Taking part are:

• Tim Orton, Investment Solutions Managing Director, Aegon UK
• Sandy Boss, Global Head of Investment Stewardship, BlackRock
• Sandy Trust, Director Sustainable Finance, Ernst & Young LLP
• Maria Nazarova-Doyle, Head of Pension Investments and Responsible Investments, Scottish Widows

Company Information

www.aegon.co.uk

www.blackrock.com/uk

www.ey.com/en_uk

www.scottishwidows.co.uk

With 3/5 of small businesses reporting an uptick in insurance premiums in the past year, David Perry, Managing Director at FSB Insurance Service speaks on how the industry can better support businesses struggling with inflation and the fallout of Covid-19.

In this update: small businesses unhappy about rising premiums and Ageas becomes the first UK personal lines insurer to partner with Insurtech Percayso Inform.

Insurance Times article: Percayso Inform teams up with Ageas UK

Insurance Times article: Lack of affordable cover a ‘significant barrier’ to growth of small businesses – FSB

In this update: cyber insurers undeterred by ransomware claims and electric vehicles on the up.

How does kidnap and ransom insurance work and what can the cyber market learn from hostage negotiations? Insure TV speaks to Giles Greenfield, CEO - Markham Special Risks.